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FAQ's regarding learner's Unacademy Account

How do I change/update my mobile number or email?
It is always recommended to keep your email and phone number updated on Unacademy in order to have a seamless experience and receive clear communication. He...
Wed, 4 Aug, 2021 at 3:34 PM
What are Learner Referral Rewards?
What are Learner Referral Rewards? As an Unacademy PLUS/ICONIC subscriber, you have the opportunity to refer your friends to us and win exciting rewar...
Wed, 1 Jun, 2022 at 12:19 PM
Where do I find, earn and use my credits?
Where do I find my credits balance? To find your credit balance and see how it works, please follow the steps mentioned below:  On the Unacademy app...
Mon, 13 Sep, 2021 at 3:22 PM
How do I earn and dedicate Knowledge Hats?
How do I earn Knowledge Hats?  To earn Knowledge Hats, you must achieve certain minutes of watch time. You earn different colors of Knowledge Hats by co...
Mon, 13 Sep, 2021 at 2:59 PM
My chat is banned/blocked. What should I do?
If you have been blocked or your chat has been banned, it could be because you were either using abusive language or were spamming inside the class. Any vio...
Mon, 9 Aug, 2021 at 12:48 PM
How do I log out of my Unacademy account?
To log out of your Unacademy account, please refer to the steps mentioned below.  On the Unacademy app:  1. Go to the ME&...
Wed, 4 Aug, 2021 at 3:36 PM
How do I renew/extend my subscription?
We are ecstatic that you have chosen to continue to crack it with us! Please follow the steps below to renew your subscription: If you are using the Una...
Tue, 3 Aug, 2021 at 12:15 PM
Where can I use discount codes?
You can use specific codes to avail a discount while renewing or upgrading your subscription.  1. Use the code UNACADEMY&...
Wed, 4 Aug, 2021 at 3:40 PM
How do I cancel my subscription?
We’re sorry you feel this way! :( Before you proceed, we'd like to inform you that we have a strict No Cancellation/No Refund policy. We assure you...
Tue, 10 Aug, 2021 at 2:41 PM