We’re sorry you feel this way! :(


Before you proceed, we'd like to inform you that we have a strict No Cancellation/No Refund policy. We assure you that we are working every single day to make our platform better for you.


However, if you face any persistent issues and would like to highlight them, please reach out to Unacademy Learner Support via the steps mentioned below.


If you are using the Unacademy app:


1. Go to the ME tab at the bottom-right side of the app.

2. Tap on Help & Support.

3. Select the Chat with us option to begin your conversation.


Please refer to the GIF for a better understanding:



If you are using Unacademy on the web:


1. Navigate to the Help & Support section on the vertical menu on the left side of the screen. 

2. Click on the Chat with us option to begin your conversation. 


Please refer to the GIF for a better understanding: