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My Account -- 1
How do I change/update my mobile number or email?
What are Learner Referral Rewards?
Where do I find, earn and use my Credits?
How do I earn and dedicate Knowledge Hats?
My chat is banned/blocked. What should I do?
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Payments -- 2
I have made the payment but it has not converted to EMI. What should I do?
What is No Cost EMI?
How do I make Part Payments?
Am I eligible for Debit Card EMI?
Classes and Courses -- 3
How do I enroll in courses for particular subjects?
How do I find special classes?
I have to attend two classes at the same time. What should I do?
How do I download classes?
How do I download a PDF of a class?
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Technical Difficulties -- 4
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Unacademy Exclusives -- 5
Unacademy ICONIC Subscription- UPSC CSE
Unacademy ICONIC Subscription - NEET UG
Unacademy ICONIC Subscription - K12 (Class 6th to 12th)
Unacademy ICONIC Subscription - IIT JEE
Unacademy Iconic Subscription - GATE & ESE
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Unacademy Combat : Weekly Scholarship Test (IIT JEE)
Unacademy Combat : Weekly Scholarship Test (GATE)
Unacademy Combat : Weekly Scholarship Test (NEET UG)
Unacademy Combat : Weekly Scholarship Test (UPSC)
Unacademy Combat : Weekly Scholarship Test (BANK EXAMS)
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Unacademy Exclusive Features
What is ‘Ask a doubt’ feature and how do I use it?
1:1 Live Mentorship
1:1 Live Mentorship - CAT & Other MBA Entrance Tests
1:1 Live Homework Help
1:1 Live Mentorship - IITJEE, NEET Foundation & NTSE
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Live Class issues
I am not able to go live in class. What can I do?
Unable to go live - audio/video issue
Non-Live Class issues
Unacademy Nurture Policy
Penalty rules for Unacademy Educators
Raising penalty waiver request
Unacademy T-Shirt/Jacket request
Educator Support Basic Walkthrough